Returns & Exchanges

At Outcast USA, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and unwashed items. Simply follow our streamlined process to receive a full refund or exchange for a different size or style.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; please ensure the package is scanned to track your return's progress.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned apparel, we will process your refund to the original payment method within 5-7 business days.